• • Effective April 8th, 2021 the province is in a “stay at home” order.
  • • Therefore, all our offices are closed, with only essential staff onsite.
  • • Access visits continue to be scheduled.
  • • To comply with the Health Unit requirements, anyone entering the office will be screened, asked to sanitize their hands and provided with a mask.
  • • Masks are mandatory in our offices
  • • In addition, for tracking purposes, we will ask you for your contact information so that in the event of a positive case of Covid-19 we can notify you.

Our Mailing Address is:  438 Laurier Blvd, Brockville ON  K6V 6C5
PHONE:  1-855-667-2726 or 613-498-2100
FAX: 613-498-2108

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Information Practices

Information Practices

Family and Children’s Services of Lanark, Leeds and Grenville is an agency that protects children so they can grow up safe from abuse and neglect. We carry out our work under the Ontario Child, Youth and Family Services Act, which requires us to investigate possible abuse or neglect of children and to take steps to ensure the safety of children who need protection, including providing support to families when they need it. In addition, we recruit and provide services to support adoptive parents, foster parents, kinship service providers and other volunteers. To do this, we need to collect personal information about you, your child, your family and/or your home.

Should you have more detailed questions about FCSLLG’s information practices or wish to discuss a concern about the collection, use or disclosure of your information, please contact our privacy lead, Sheena Dunham at fcsllgprivacylead@fcsllg.ca

You have the right to:

  • Ask to see and get a copy of your personal information in your file
  • Ask for corrections to wrong or missing information in your file
  • Know if your personal information is lost, shared, stolen or viewed when it shouldn’t be


To assist you in this process, FCSLLG has published the following documents: